help i bought some parts from pololu.com

[superchiku]

i bought some parts from pololu today and also cancelled it immediatly by sending them an email in contact us

but until now neither the  cancellation confirmation nor the sales confirmation has come ...

can anyone tell me what should i do coz i need to cancel it as they are taking too long to ship the products and also i got those from another place

[Trumpkin]

Maybe you should try calling them and giving them your order number.

[airman00]

definately call them


however Pololu usually ships it out pretty quickly , so I don't see what you are worried about

[pomprocker]

nothing wrong with having spares.

whats a few bucks?

[superchiku]

yes but mine is an international shipping and they are not guaranting the receival of my product so i dont think they are reliable so thats a problem

[airman00]

yes but mine is an international shipping and they are not guaranting the receival of my product so i dont think they are reliable so thats a problem

i see

so did you call them yet?

[superchiku]

nope but they havent sent me the order confirmation email yet so i havent called them i think the order has been cancelled??

[superchiku]

yes i just checked , my order has been cancelled dont u think $25 for shipping is too much to charge and that also it isnt insured....

now iam making another order via acroname,is it reliable??

[Admin]

Both acroname and pololu are reliable shippers, I order through both.

However, my last acroname order that I did 2 weeks ago, 3 sharp IR's only, took 2 weeks to arrive . . .

[ed1380]

yes i just checked , my order has been cancelled dont u think $25 for shipping is too much to charge and that also it isnt insured....

now iam making another order via acroname,is it reliable??

$25 is not too much.

i shipped a 3x4x4 box weighting next to nothing from GA to NY and it was $9 something.

[superchiku]

hey man look at the cost of the part its just $9 but the shippiung is 3 times of that

[Steve Joblin]

Let's not start bashing the companies that are supplying us robot builders with materials for our hobby... Companies like Pololu, Acroname, Budget Robotics, Sparkfun, etc. are all great companies, but are very small and don't have the opportunity to make lots of money with high volume sales.  These companies are trying to provide good quality products and excellent customer service and still squeek out a meager profit (which they are most entitled to!).  To help keep product cost down, they need to offset their costs with shipping and handling charges that enable them to make a "reasonable" profit.  Unless someone can show me a picture of the owners of Pololu on their own private mega-yaght, I do not believe that we should be questioning their pricing and shipping charges.

[ddemarco5]

in shipping, price doesn't matter, size does. If you have a $9 part that is the same size as a $500 part, shipping is going to be the same.

[DC-Electronics]

I charge 25 for all my overseas clients. Its a pretty standard number.
15 is your standard for different country but not over seas, 10 is for in country, 5 is for really freakin small stuff