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Author Topic: help i bought some parts from pololu.com  (Read 3422 times)

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Offline superchikuTopic starter

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help i bought some parts from pololu.com
« on: March 21, 2008, 08:53:31 AM »
i bought some parts from pololu today and also cancelled it immediatly by sending them an email in contact us

but until now neither the  cancellation confirmation nor the sales confirmation has come ...

can anyone tell me what should i do coz i need to cancel it as they are taking too long to ship the products and also i got those from another place
JAYDEEP ...

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Offline Trumpkin

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Re: help i bought some parts from pololu.com
« Reply #1 on: March 21, 2008, 09:32:27 AM »
Maybe you should try calling them and giving them your order number.
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Offline airman00

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Re: help i bought some parts from pololu.com
« Reply #2 on: March 21, 2008, 10:18:09 AM »
definately call them


however Pololu usually ships it out pretty quickly , so I don't see what you are worried about
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Offline pomprocker

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Re: help i bought some parts from pololu.com
« Reply #3 on: March 21, 2008, 10:45:06 AM »
nothing wrong with having spares.

whats a few bucks?

Offline superchikuTopic starter

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Re: help i bought some parts from pololu.com
« Reply #4 on: March 21, 2008, 10:56:27 AM »
yes but mine is an international shipping and they are not guaranting the receival of my product so i dont think they are reliable so thats a problem
JAYDEEP ...

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Offline airman00

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Re: help i bought some parts from pololu.com
« Reply #5 on: March 21, 2008, 10:58:37 AM »
yes but mine is an international shipping and they are not guaranting the receival of my product so i dont think they are reliable so thats a problem
i see

so did you call them yet?
Check out the Roboduino, Arduino-compatible board!


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Offline superchikuTopic starter

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Re: help i bought some parts from pololu.com
« Reply #6 on: March 21, 2008, 11:03:15 AM »
nope but they havent sent me the order confirmation email yet so i havent called them i think the order has been cancelled??
JAYDEEP ...

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Offline superchikuTopic starter

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Re: help i bought some parts from pololu.com
« Reply #7 on: March 21, 2008, 11:11:06 AM »
yes i just checked , my order has been cancelled dont u think $25 for shipping is too much to charge and that also it isnt insured....

now iam making another order via acroname,is it reliable??
« Last Edit: March 21, 2008, 11:24:02 AM by superchiku »
JAYDEEP ...

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Offline Admin

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Re: help i bought some parts from pololu.com
« Reply #8 on: March 23, 2008, 03:24:16 PM »
Both acroname and pololu are reliable shippers, I order through both.

However, my last acroname order that I did 2 weeks ago, 3 sharp IR's only, took 2 weeks to arrive . . .

Offline ed1380

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Re: help i bought some parts from pololu.com
« Reply #9 on: March 23, 2008, 05:36:17 PM »
yes i just checked , my order has been cancelled dont u think $25 for shipping is too much to charge and that also it isnt insured....

now iam making another order via acroname,is it reliable??
$25 is not too much.

i shipped a 3x4x4 box weighting next to nothing from GA to NY and it was $9 something.
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Offline superchikuTopic starter

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Re: help i bought some parts from pololu.com
« Reply #10 on: March 25, 2008, 04:27:32 AM »
hey man look at the cost of the part its just $9 but the shippiung is 3 times of that
JAYDEEP ...

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Offline Steve Joblin

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Re: help i bought some parts from pololu.com
« Reply #11 on: March 25, 2008, 07:20:22 AM »
Let's not start bashing the companies that are supplying us robot builders with materials for our hobby... Companies like Pololu, Acroname, Budget Robotics, Sparkfun, etc. are all great companies, but are very small and don't have the opportunity to make lots of money with high volume sales.  These companies are trying to provide good quality products and excellent customer service and still squeek out a meager profit (which they are most entitled to!).  To help keep product cost down, they need to offset their costs with shipping and handling charges that enable them to make a "reasonable" profit.  Unless someone can show me a picture of the owners of Pololu on their own private mega-yaght, I do not believe that we should be questioning their pricing and shipping charges.

Offline ddemarco5

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Re: help i bought some parts from pololu.com
« Reply #12 on: March 25, 2008, 07:34:31 PM »
in shipping, price doesn't matter, size does. If you have a $9 part that is the same size as a $500 part, shipping is going to be the same.

Offline DC-Electronics

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Re: help i bought some parts from pololu.com
« Reply #13 on: March 30, 2008, 08:35:53 PM »
I charge 25 for all my overseas clients. Its a pretty standard number.
15 is your standard for different country but not over seas, 10 is for in country, 5 is for really freakin small stuff :)
Motors and Electronics at a great price :)
Had to close my ebay store due to ebay shenanigans :(

 


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